Support

Need help with Waddledoku?

Try the steps below. If the problem continues, email us and we’ll take a look.

Email support

Start here

Basic troubleshooting

  1. Close Waddledoku completely, then open it again.
  2. Confirm your iPhone is running the latest available iOS update.
  3. Check your connection if an ad, purchase, or Game Center is unavailable.
  4. Restart your iPhone if the issue continues.

Report a bug

Tell us what happened.

Please include:

  • iPhone model
  • iOS version
  • Waddledoku app version
  • Puzzle ID or level number, when relevant
  • What you expected and what happened
  • A screenshot or short screen recording, if possible

Purchases

Missing hints or reveals?

Hint and reveal packs are consumable purchases, so Apple does not include them in Restore Purchases. Waddledoku checks for interrupted purchases when the app opens.

If you were charged but did not receive your items, don’t buy them again. Email us with the approximate purchase time. Apple handles refunds.